Advance BOH Emerging

The Advance BOH Emerging program is designed to prepare our emerging leaders with the necessary skills for effective kitchen operations and leadership. It includes resources for learning and development, ensuring that students can lead a team, handle day-to-day operations, and respond to workplace challenges with competence and confidence.

Follow this link to fill out the form in Op Central

Advance Self Paced Learning Sign Up

See below for a list of modules and units contained within this program:

What’s on Offer

• Training and Development in AVC
• Who are the Training Team?
• Programs
• Culture and Support

Learner resource

• What Can I Study?
• Why Learn?
• What’s in it For Me?
• Advance
• Academy
• Responsibilities of Learning
• Commitment and Communication
• Support During Study
• What Happens When I Qualify?
• FAQ’s

Manager Resource

• Benefits of Students and Apprentices
• Responsibilities of Manager
• Responsibilities of the Venue
• Supporting Students and Apprentices
• Role of a Training Facilitator
• Commitment and Communication
• Students on Advance Programs
• Students on Academy Programs
• What Happens When an Academy TM Qualifies?
• FAQ’s

Workplace Health and Safety

• Accidents and Other Emergencies

Humanforce

• Approving Time Sheets
• Availability Check
• Template Rostering to Budget
• Publish & Confirming Shifts
• How to Find Forecast to Hit Budget Labour
• Public Holiday Guide
• Humanforce Quick Links
• Daily Run Sheet
• Clocking – Geo Fence Errors

AVC Live

• Recipe Costing – Creating a Multi Item Recipe
• Goods Receiving – Recording Wastage
• Placing an order – By Template
• Placing an order – By Supplier
• Receiving an Order
• Standing Orders
• Raising a Credit
• Ordering – Petty Cash
• Ledger select
• Recipe Costing – Yield Recipes
• Recipe Costing – Batch Recipes
• Stocktake – Storage Locations
• Stocktake – Manage your Products
• Stocktake – How to

Menu Development

• Customer Profile
• Generating a Range of Ideas
• Menu Balance
• Dish Selection
• Food Costs
• GST
• Supply Considerations
• Standard Measures and Yields
• Menu Language
• Feedback
• Adjustment
• GP tracker: customer facing menu: Allergen Matrix

Health and Wellbeing

• Factors Affecting Wellbeing
• Promote Organisational Wellbeing
• Increase Team Wellbeing
• Promote Personal Wellbeing
• Seven Dimensions of Employee Wellbeing
• Effective Health and Wellbeing Strategy
• Implement an Organisational Wellbeing Strategy
• Wellbeing Program Development
• Solicit Feedback
• Employee Engagement
• Review Strategy
• Wellbeing Strategy and Change

Building Emotional Intelligence

• Emotional Intelligence
• Daniel Goleman’s 5 Elements to Emotional Intelligence
• Emotional Strengths and Weaknesses
• Work Related Stress and Stressors
• Responding to Stressors or Triggers

Leading Effective Kitchen Operations

• Introduction
• Daily Run Sheet
• Team Objectives and Work Processes
• Characteristics of Leadership
• Common Leadership Styles

Promote Team Cohesion

• The ‘how to’ of Great Feedback
• Role Model
• Participation and Accountability
• Challenges Happen – Conflict
• AVC’s Expectations
• Communicate Openly with Management
• Fundamental Principles of Open Communication
• Advantages of Open Communication
• Communication From Management to the Team

Lead and Facilitate a Team

• Performance Planning Process
• Performance Improvement Plan
• Accountability

Coordinate Teams and Individuals

• Communicate Responsibilities
• Task Allocation
• Diversity
• Practice Inclusive Behavior

Lead Effective Workplace Relationships

• Conflict Resolution
• 10 Common Signs of Conflict

Communication Strategies

• Respectful Communication
• Effective Listening Techniques

Managing Performance and Conduct

• Managing Performance and Conduct Guidelines
• Approaches for Addressing Underperformance or Misconduct
• Formal Performance Meeting Process
• Considerations when Managing Poor Performance
• Reasonable Managment Action & Procedural Fairness
• Useful Conversation Principles
• Stakeholder Input
• Document Conversations
• Support Services
• Action Follow-up & Evaluate Effectiveness
• Areas for Improvement